Cost Effective, flexible IT support that YOU control

SMS Computer Solutions have designed a unique innovative system that allows you to spend as little or as much as you want from your IT Budget. Freedom vouchers cover your entire site and not individually listed items, so there is no need to worry if every piece of equipment is covered. This unique approach ensures that you get real value for money.

Each voucher covers more than just system maintenance; they can be used for any of our services that have labour content, including installation of hardware and software, performing system checks and internet services.

Each voucher equates to 120 Minutes of Technical Support either by phone, modem remote support
OR onsite support (depending on the severity of the problem). Every time you use our support we
make a log of the duration, this is then deducted from your freedom vouchers.

Freedom vouchers gives rapid response time, will provide loan service when required (when
equipment cannot be repaired on site), and can cost as little as £1.00 a day.

You get top quality support from a Microsoft Gold Certified Partner for a very low capital outlay and
unlike insurance-type schemes; you always get your money’s worth.

Once you buy support vouchers from SMS, you are assigned to a specific engineer, who will get to
know your site, system and users. In short, they effectively become one of your team.

Freedom vouchers are a win-win solution.

You can be as proactive as you would with your own IT support team through, for example, carrying
out preventive maintenance, deploying new systems and installing new software. The choice is
yours.


SMS Freedom Voucher System