Managed Services

With the increasing reliability of good value business class and home broadband connections it is now viable to consider out-sourcing some or all of your organisations IT and server based applications offsite in a secure and robust environment.

The advantages are paramount and include considerable improvements in costs, security and reliability through removing some or all of the need for expensive capital equipment purchase and full time onsite staff.

SMS Computer Solutions have been in the business of supplying maintenance and warranty services to both large and small organizations for several years. Our expertise covers all aspects of desktop/server computing from PCs to printers to networks.

You can choose the IT services you need from SMS Computer Solutions. Or you can choose to give us total responsibility for making sure your whole systems stays up and running. Its a partnership many of our clients prefer and have used for a number of years.

IT support is usually the domain of big business and multinationals, simply because they can afford it. But in todays technological world, businesses of all sizes need fast and effective IT support 24/7. At present, many small businesses are left vulnerable because the cost of IT support is unaffordable and unobtainable. SMS Computer Solutions will provide enterprise solutions to small medium sized businesses at affordable prices.

We can manage every core device on your network round the clock. This means will spot problems in advance and resolve them before they escalate. We can back up all your data, so nothing is lost. And make sure you're safe from viruses or spam.

To find out more about our Managed services, get in touch with our Sales department.

SMS Computer Solutions can provide

  • On-site Maintenance (Fixed Monthly or Ad-hoc)
  • Online Support (95% of calls can be resolved this way)
  • Extended and enhanced warranties (including out of warranty repairs)
  • Remote Monitoring (pro-active service with 24/7 monitoring)
  • Online Backups and disaster recovery
  • Anti Virus &Spam Control
  • Help Desk
  • Dedicated IT Manager (Dedicated point of contact who will be in regular contact)